privacy policy

INTRODUCTION:

The Privacy Policy covers the practices for handling and securing your Personal Information by Alliance Ecommerce and its website (www.alliance-ecommerce.in)

This Privacy Policy is applicable to users/suppliers as user/persons that purchase any product or services from Alliance Ecommerce through any Sales Channel of Alliance Ecommerce (like its website (www.alliance-ecommerce.in), mobile site, mobile app & offline channels including retail office). This Privacy Policy also applies to users/suppliers as user/persons who visit the Alliance Ecommerce ’s offices.

This privacy statement does not apply to the websites, mobile sites and mobile apps of our other third parties, even if their websites are linked to Alliance Ecommerce Website. We recommend you review the privacy statements of the other parties with whom you interact.

Alliance Ecommerce Group or Alliance Ecommerce comprises of Alliance Ecommerce, its website (www.alliance-ecommerce.in).

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy.

IN BRIEF:

Your privacy is important to us. It is Alliance Ecommerce 's policy to respect your privacy regarding any information we may collect from you across our website, www.alliance-ecommerce.in, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to ask via email to [email protected]

IN DETAIL:

WHAT PERSONAL INFORMATION WE COLLECT FROM YOU AND HOW WE USE IT?

‘Personal Information’ means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email address, credit card number, cardholder name, expiration date, other specific information and all details that may be necessary from the customer.

How we use it: we read and write actions to execute and create : Articles, Blogs, Pages, Comments and then to churn the information to modify and create Assets and Theme Products: Products, Product Variants, Product Images, Collects, Custom and Smart Collections , Listings of Products and Collections, information pertaining to Customers , their saved searches, their Orders like Abandoned Checkouts, Fulfillments, Orders, Draft Orders and then we also collect Transaction Inventory at Inventory level and Inventory Items Locations, Store Locations Script Tags to register JS scripts for frontend Fulfillment Services.

Also Personal information is used by our trusted third party warehouse that prepares and ships orders on behalf of the store owners , Fulfillment Orders, Access to Fulfillment Orders, resources assigned to a location managed by your fulfillment service, Merchant Managed Fulfillment Orders, Access to Fulfillment Order resources assigned to merchant-managed locations, Third Party Fulfillment Orders, Access to Fulfillment Order resources assigned to a location managed by any fulfillment service Shipping, Carrier Services, Countries and Provinces.

Analytics, API Users, Checkouts Reports, Price Rules and Discounts Marketing Events Resource Feedbacks, The Resource Feedback resource which lets your app report the status of shops and their resources , Payment Payouts, Balance, Transaction Resources and Payment Disputes.

Apart from above , when you visit Alliance Ecommerce website, we may also collect information regarding the domain and host from which you access the internet, the internet protocol address of the computer or internet service provider you are using, and anonymous statistical data. The website and mobile site uses cookie and tracking technology depending on the features offered.

SURVEYS:

Alliance Ecommerce values opinions and comments from members, so we frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information is aggregated, and used to make improvements to website, mobile site and mobile app and its services and to develop appealing content, features and promotions for members. Survey participants are anonymous unless otherwise stated in the survey.

AUTOMATIC LOGGING OF SESSION DATA:

We automatically log generic information about your devices connection to the Internet, which we call "session data", that is anonymous and not linked to any Personal Information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on the device. An IP address is a number that lets devices attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the website the user wishes to view. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the website/ mobile site/ mobile app, how many visitors are surfing to various pages on the website/ mobile site/ mobile app, how long visitors are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

COOKIES:

Cookies are small pieces of information that are stored by your browser on your device's hard drive. Cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your Personal Information. The use of cookies is very common on the Internet.

Alliance Ecommerce use of cookies is like that of any other reputable E-Commerce companies. No personally identifiable information (PII) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by a website or mobile site and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently, and to personalize your experience at our website and mobile site. Alliance Ecommerce uses cookies to personalize your experience on the website and mobile site, and with respect to advertisements.

As to the personalization of experience, these types of cookies allow you to log in without having to type your log - in name each time (only your password is needed); we may also use such cookies to display an advertisement to you while you are on the Website or mobile site or to send you a ‘best day to buy email (or similar emails - assuming you have not opted out of receiving such emails) focusing on destinations in which we think you might be interested. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on the Website and mobile site.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our website and mobile site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies or advertisement providers or servers. These companies may use aggregated statistics about your visits to our websites or mobile sites in order to provide advertisements about travel - related goods and services that you may be interested in or any goods and services of potential interest to you. The information they collect does not include your PII.

The third - party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to our websites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous, and does not link online actions to an identifiable person.

Most Web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. Alliance Ecommerce supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking Alliance Ecommerce cookies may disable certain features on the website and mobile site, and may make it impossible to purchase or use certain services available on the website and mobile site. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.

OTHERS:

From time to time we may add or enhance services available on the Website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the Website the better and easier to use.

WITH WHOM YOUR PERSONAL INFORMATION IS SHARED?

We work with and process data about individuals across the world. To operate our business, we may send your personal information outside of your state/city and in toto outside of India. This data may be subject to the laws of the states/cities and also countries where we send it. When we send your information across borders, we take steps to protect your information, and we try to only send your information to countries that have strong data protection laws. If you would like more information about where your information might be sent, please contact us.

However, we do not sell or rent individual customer names or other Personal Information to third parties except sharing of such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers from time to time basis their history with us.

We may also share certain filtered Personal Information to our business partners who may contact the customers to offer certain products or services (which may include free or paid products / services) which will enable the customer to have better shopify experience or to avail certain benefits specially made for Alliance Ecommerce Customers. Examples of such partners are entities offering co-branded credit cards, travel insurance, insurance cover against loss of wallet, banking cards or similar sensitive information etc.

We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the website, mobile site and mobile app. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites.

Occasionally, Alliance Ecommerce will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information (including aggregate cookie and tracking information) we provide to such third parties, alliance partners, or vendors are protected by confidentiality agreements and such information is to be used solely for completing the specific project, and in compliance with the applicable regulations.

WHAT SAFEGUARDS WE HAVE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION?

All payments on the website, mobile site and mobile app are secured.

This means all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

WHAT OTHER INFORMATION SHOULD I KNOW ABOUT MY PRIVACY?

Website, mobile site and mobile app contain links to other websites. Please note that when you click on one of these links, you are entering another website for which Alliance Ecommerce has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

In addition to the circumstances described above, Alliance Ecommerce may disclose the member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Alliance Ecommerce or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if Alliance Ecommerce or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version.

You may always submit concerns regarding this Privacy Policy via email to [email protected].

Alliance Ecommerce will respond to all reasonable concerns or inquiries.

Thank you for using the Website!

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